Hostel Terms & condition

Please read and our terms and conditions carefully

The standard Regular booking policy

The hostel will charge your for the first night of the reservation. This acts as a deposit and confirms the reservation.

IT IS REGRETTED THAT NO LIABILITY CAN BE ACCEPTED FOR THE PROPERTY OF CUSTOMERS.

Validity proof

Customers are not allowed to check in without valid ID Proof. Hostel will only accept three type of ID :

  • Passport.
  • Driving Licence.
  • National Id card of the country.

Payment

Your payment transaction is done via PayPal.

Cancellation Policy

The guest can cancel free of charge until 2 days before arrival. The guest will be charged the first night if they cancel in the 2 days before arrival.

PLEASE NOTE: For Group Booking Reservation must be cancelled before 4 weeks of the arrival date.

Late cancellation:

In the event of a no show, or a late cancellation with less than 48hrs notice prior to the date of arrival, one nights payment will be charged, and deposit will not be refunded for regular bookings. For any group bookings cancellation is accepted only before 4 weeks of the check in date.

No Responsible:

Acacia Hostel is not responsible for any loss due to changes in exchange rate in case of cancellation or refunds.